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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I track my order?

To track your order, please contact one of our representatives at +92 3314891141. They will provide you with real-time updates on the status and location of your shipment.

How long will it take for my order to be delivered?

Delivery times vary based on location. Typically, orders within Karachi are delivered within 3-4 days, while orders to other cities in Pakistan may take 7-8 days. Rest assured, we strive to ensure timely and efficient delivery.

Can I request custom-designed products?

Absolutely! We offer customization options where you can choose a different size or color for our existing products. Additionally, if you have your own design in mind, feel free to present it to us, our team will work diligently to bring your envisioned furniture design to life.

How can I return my order?

You can initiate a return within one week of receiving your order in the event of damages or if you receive a product different from what you ordered, such as a variation in size or color. Please note that returns due to a change of mind are not applicable.

Is cash on delivery available?

Yes, we provide cash on delivery services, as well as alternative payment options such as bank transfers, Easypaisa, and JazzCash. If you opt for a custom order according to your preferences, please note that a partial advance payment may be required.

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